Amazon Fulfillment Center DXB3 Dubai, UAE

DXB3 serves Dubai Emirate and the wider UAE / GCC region with high-volume inbound processing and network replenishment for Amazon.ae. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located in Dubai Logistics City (DLC) within the Dubai South logistics hub, close to Al Maktoum International Airport and the main freight corridors linking to Jebel Ali Port, the site supports dependable palletised linehauls and regional distribution across the Middle East.

Amazon DXB3 at a Glance

• FC Code: DXB3

• Full Address: Logistic Complex, Dubai Logistics City (DLC), LC-1-WO00 / DLC-2-WE37, Dubai 999041, United Arab Emirates

• Booking System: Amazon Carrier Central (appointments required for LTL/FTL/FCL)

• GLN Code: Not publicly disclosed for UAE FCs

• Pallet Exchange: No – pallet exchange is not allowed (one-way pallet policy; pallets are not returned)

• Deep Sea Imports: Typically yes, when requested at the time of booking and handled via deconsolidated LCL/FCL or airfreight truckloads transferred from Jebel Ali Port or regional air cargo terminals into Dubai Logistics City. Live ocean containers are usually stripped upstream; always confirm the exact process with your forwarder and Amazon prior to your appointment.

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

DXB3 is situated inside the Logistic Complex at Dubai Logistics City, part of the wider Dubai South multimodal logistics platform. DLC sits next to Al Maktoum International Airport (DWC) and is connected by highway corridors to Jebel Ali Port and major UAE routes such as Sheikh Mohammed Bin Zayed Road and Emirates Road. This location allows imports arriving by sea or air to be quickly devanned, palletised, and shuttled as compliant truckloads into DXB3, while also supporting fast regional linehauls to other Emirates and neighbouring GCC markets. The large-scale, high-bay warehouse (over 32,000 m² and more than 4 million units of storage) operates as one of Amazon’s flagship facilities in the UAE.

Operational Specifications for DXB3

• Booking and Hours

  • Appointments: Required via Carrier Central for all LTL/FTL/FCL deliveries

  • Operating Window:

    • DXB3 runs a multi-shift operation; inbound delivery windows follow the exact time slot confirmed in Carrier Central.

    • Detailed dock-by-dock receiving hours are not publicly specified, so your confirmed appointment is the operational reference.

• Receiving Hours

  • By appointment only (local Gulf Standard Time – GST, UTC+4)

  • Late arrivals may be delayed or turned away depending on yard capacity and DXB3’s discretion.

• Vehicle Requirements

  • Active carrier profile and confirmed Carrier Central appointment to DXB3

  • Dock-high, rear unloading at a standard bay; no ground-level tail-lift, side-only, or curbside unloading for FC inbound

  • Typical inbound equipment:

    • Enclosed rigid trucks (3–10 ton) suitable for dock unloading

    • Semi-trailers / container-equivalent trailers (20 ft or 40 ft) where loads are palletised and accessible by pallet jack or forklift

  • Physical requirements (Amazon UAE LTL/FTL standards):

    • Vehicle floor must safely withstand a fully loaded pallet jack and be in good condition (no holes, loose boards, or major obstructions)

    • Interior must be clean, dry, and free of contaminants and loose debris

    • Freight must be secured to avoid shifting in transit; no unsafe stacking or leaning

  • On-site safety expectations:

    • Obey posted yard speed limits and follow any one-way systems and marshaller instructions

    • At the dock, the driver must set the parking brake, allow wheel chocks to be placed, stop the engine, and remain available for instructions

    • The driver presents BOL/manifest, FBA shipment ID list, and the Carrier Central appointment reference at check-in

    • Mobile-phone use while driving in the yard is restricted; pedestrians must use marked walkways and crossings

    • Non-compliant vehicles or unsafe conditions may result in delays, rework, or rejection of the load

• Cargo Preparation

  • Pallets:

    • Use 1.0 m × 1.2 m, 4-way access, wooden pallets as required for LTL/FTL/FCL deliveries to Amazon FCs in the UAE

    • Ship only on pallets in good condition; pallets made of weak materials (cardboard, particleboard, heavily cracked or broken wood) may be refused

    • Pallet exchange is not allowed – treat all pallets as one-way

    • Maximum pallet gross weight: 500 kg including the pallet

    • As a practical planning limit, keep pallet height around ≤ 1.7–1.8 m including the pallet, unless your shipment plan specifies otherwise

    • Merchandise should not overhang the pallet edge; keep any unavoidable overhang to a minimal tolerance

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated in Seller Central (amazon.ae)

    • Each pallet requires four FBA pallet labels (one per side), applied outside the stretch wrap so barcodes are fully visible and scannable

    • Do not cover barcodes with stretch film, straps, corner boards, or tape

  • Wrapping & Stability:

    • Build stable, cubic pallet loads with even weight distribution and no loose cartons

    • Wrap with clear stretch film, anchored securely to the pallet base, with all wrap tails properly secured

    • Use corner boards, straps or bands, and layer pads as needed so loads remain stable through overseas transit, devanning, local linehaul, and handling at DXB3

  • Floor-Loaded / FCL:

    • For sea containers into Jebel Ali or air ULD/bulk shipments, Amazon typically expects freight to be deconsolidated and palletised before final delivery to DXB3

    • If you plan to deliver floor-loaded cargo directly, the loading pattern, carton weights, and unloading method must comply with the latest Amazon UAE LTL/FTL/FCL requirements and be clearly described in your appointment request; non-compliant floor loads are at high risk of delay or refusal

  • Slip Sheets:

    • Slip-sheeted loads are not standard in UAE FC inbound guidance. Only use slip sheets where explicitly permitted by current Amazon UAE documentation and pre-agreed in your appointment notes; otherwise, plan to deliver on compliant wooden pallets.