

FLEX. Fulfillment
Last-mile, LCL vs FCL, dimensional weight, EUR pallets and freight forwarders — ecommerce shipping terms defined for EU logistics. 2026.
This glossary covers the shipping and carrier terms that sellers encounter when comparing freight options and setting up last-mile delivery for EU ecommerce. Terms are grouped by function: freight (the movement of large consignments by air, ocean or road), parcel and last-mile (the delivery of individual orders to consumers), and measurement and unit (the dimensional and weight conventions that determine freight charges). Each definition links to the service page where the routing and pricing detail lives.
Freight Terms
A freight forwarder is a company that arranges the transportation of goods on behalf of shippers, acting as an intermediary between the shipper and the carriers — ocean lines, airlines, road hauliers — that physically move the cargo. The freight forwarder books space with carriers, manages documentation (bill of lading, airway bill, export declarations), coordinates customs clearance, handles insurance, and delivers the cargo to the final destination. Freight forwarders do not typically own the ships, planes or trucks they use; they are logistics orchestrators who add value through carrier relationships, consolidation capabilities and documentation expertise. For Amazon FBA inbound from outside the EU, the freight forwarder typically also coordinates customs clearance and deconsolidation at the EU port of entry. FBA freight forwarding in Europe covers FLEX.'s end-to-end freight forwarding service for FBA inbound shipments.
LCL (Less than Container Load) is an ocean freight mode in which a shipper's goods do not fill an entire container, so the container is shared with cargo from multiple shippers. The freight forwarder consolidates multiple LCL shipments into one container at origin, and deconsolidates them at the destination port. LCL is cost-effective for shipments too large for air freight but not large enough to fill a full container (typically under 15 to 20 cubic metres). The trade-off versus FCL is longer transit times — consolidation and deconsolidation add days at each end — and higher handling risk, as cargo is handled more times. LCL charges are typically quoted per cubic metre (CBM) or per weight tonne, whichever is greater. FBA freight forwarding in Europe covers LCL options for FBA inbound shipments from Asia, the US and the UK.
FCL (Full Container Load) is an ocean freight mode in which a single shipper books and fills an entire container — typically a 20-foot (1 TEU) or 40-foot (2 TEU) standard container, or a 40-foot high-cube for volume-light but space-heavy cargo. The container is loaded at origin, sealed, and not opened until it reaches the destination — reducing handling risk and transit time versus LCL. FCL is more cost-efficient per unit than LCL once a shipment exceeds approximately 15 to 20 cubic metres, and the transit time advantage becomes significant for high-velocity SKUs. For non-EU sellers sending large FBA inbound shipments, FCL from China to Hamburg or Rotterdam is the standard high-volume freight mode. FBA freight forwarding in Europe covers FCL routing and port options for large FBA inbound shipments.
Groupage (also called consolidation or LTL — Less than Truckload — in road freight) is a road freight mode in which cargo from multiple shippers is consolidated onto a single truck for transport. The freight forwarder or carrier collects individual consignments from multiple senders, consolidates them at a depot, and delivers them to their respective destinations after deconsolidation. Groupage is the road freight equivalent of LCL ocean: it is cost-effective for consignments that are too large for parcel carriers but do not fill a full truck. Transit times are typically two to five days within Europe for groupage movements. Amazon FBA forwarding in Europe covers groupage and line haul options for intra-European FBA routing.
Line haul is the main trunk movement of freight between two major hubs or depots — as distinct from the first-mile pickup and last-mile delivery legs. In road freight, line haul typically refers to the overnight trunking of consolidated loads between major sorting centres. In parcel networks, line haul is the movement of sorted parcels from the origin depot to the destination depot. Understanding line haul is relevant when comparing carrier service types: a parcel carrier's line haul network determines which destinations it can reach overnight, and therefore which delivery promises it can support. Amazon FBA forwarding in Europe covers intra-European line haul routing for Amazon FBA inventory movements.
Consolidation is the process of combining multiple smaller shipments into a single larger shipment for transport — typically to fill a container (ocean FCL consolidation), a truck (road groupage) or an air pallet. Consolidation reduces the per-unit freight cost by spreading fixed costs (container hire, truck hire) across more cargo, and is the core value-add of a freight forwarder's consolidation service. For non-EU Amazon sellers, consolidation at a freight forwarder's origin warehouse allows multiple suppliers' stock to be combined into a single FCL container before shipping to the EU. FBA freight forwarding in Europe covers FLEX.'s consolidation service for multi-supplier FBA inbound shipments.
Transit time is the number of days between a shipment departing its origin and arriving at its destination — not counting the time for customs clearance, deconsolidation or last-mile delivery unless these are explicitly included in the quoted transit time. Typical ocean transit times: China to Hamburg or Rotterdam, 25 to 35 days; China to Felixstowe (UK), 28 to 32 days. Air freight: China to any major EU hub, 3 to 7 days. Road freight within Europe: 1 to 5 days depending on origin and destination country. Transit time directly affects how far in advance non-EU sellers must order inventory to avoid FBA stockouts. For peak season, sellers typically add two to four weeks buffer on top of quoted transit times to account for port congestion and vessel delays. Customs clearance for online sellers in Europe covers customs clearance timelines that add to transit time at the EU border.
The three primary freight modes for international and European logistics are: ocean freight — the highest volume, lowest cost per unit mode for intercontinental cargo; typically 20 to 35 days Asia to Europe; suited to large, non-urgent shipments. Air freight — fast (3 to 7 days intercontinental), high cost per kg; suited to small, high-value or time-critical shipments; the only viable mode for rush stock or new product launches. Road freight — the dominant mode for intra-European movements; 1 to 5 days across most EU routes; available as FTL (full truckload), LTL/groupage, or dedicated express services. Most non-EU Amazon sellers use ocean FCL or LCL for regular inventory replenishment and air freight for emergency restocks. FBA freight forwarding in Europe covers mode selection and routing for FBA inbound shipments by origin and urgency.
Parcel & Last-Mile Terms
Last-mile delivery is the final leg of the delivery journey — from the carrier's local depot or sorting facility to the end customer's address. It is called last-mile because it covers the final distance to the recipient, but in practice it can span tens of kilometres in rural areas. Last-mile is the most expensive and operationally complex part of the parcel network: it requires individual address-level routing, customer availability management, failed delivery handling, and returns integration. For ecommerce brands, last-mile delivery quality — speed, reliability, tracking visibility and handling of failed deliveries — directly affects customer satisfaction and repeat purchase rates. Warehouse services in Germany and Poland covers carrier partnerships and last-mile delivery options from FLEX. fulfilment locations.
A carrier is the company that physically transports parcels or freight from origin to destination. In ecommerce parcel delivery, major European carriers include DHL, DPD, UPS, FedEx, GLS, Hermes (now Evri), PostNL and national postal operators. Each carrier has different service levels (standard, express, economy), delivery networks (domestic vs cross-border), size and weight limits, and price structures. For ecommerce brands using a 3PL, the 3PL typically selects the carrier per order based on destination, speed requirement and cost — or gives the brand the ability to define carrier preference rules. Warehouse services in Germany and Poland covers carrier integrations and selection logic at FLEX.
Tracking write-back is the automated process by which the carrier's tracking number for a dispatched order is written back into the originating sales channel — Shopify, Amazon Seller Central, eBay or a marketplace API — so that the tracking information is immediately visible to the customer and to the seller's order management system. Without tracking write-back, sellers must manually upload tracking numbers or customers cannot track their orders through the channel they purchased from. For Amazon FBA and Seller Fulfilled Prime, tracking write-back is mandatory — Amazon requires tracking numbers to be uploaded before the dispatch confirmation deadline. A 3PL's WMS should handle tracking write-back automatically via API integration with all connected sales channels. Warehouse services in Germany and Poland covers tracking write-back integrations at FLEX.
A shipping label is the barcode label generated by the carrier and applied to a parcel, containing: the recipient's name and address, the sender's return address, a carrier-specific barcode that identifies the parcel within the carrier's tracking system, the service level (standard, express, economy), and any handling codes (fragile, this way up, dangerous goods). The shipping label is the parcel's identity within the carrier network — every scan event at a depot, hub or delivery vehicle is linked to the barcode on the label. Labels are generated by the 3PL's WMS at the point of packing and applied before the parcel is handed to the carrier. For FBA inbound, Amazon generates its own box and pallet labels that must be applied in addition to the carrier shipping label.
A delivery SLA (Service Level Agreement) in ecommerce is the committed timeframe within which a carrier or fulfilment operation guarantees delivery to the customer — for example, next-day delivery by 1PM for orders dispatched by 3PM, or two to three business day standard delivery. Delivery SLAs are set by the carrier and are the basis for the delivery promises displayed to customers at checkout. For brands using Seller Fulfilled Prime, the delivery SLA is dictated by Amazon's Prime requirements — typically next-day or two-day delivery — and the seller's carrier and 3PL must be able to meet it consistently. Warehouse services in Germany and Poland covers carrier SLA options and dispatch cut-off alignment at FLEX.
Measurement & Unit Terms
Dimensional weight (also called volumetric weight or dim weight) is a pricing concept used by carriers that calculates a theoretical weight for a parcel based on its volume — length × width × height (in cm) divided by a dim factor — rather than its actual weight. Carriers charge whichever is greater: the actual weight or the dimensional weight. The dim factor varies by carrier and service: 5,000 is common for air freight; 4,000 to 5,000 for international parcel carriers. A large, light parcel — such as a bulky but lightweight product — will be charged at dimensional weight rather than actual weight, increasing the per-shipment cost significantly. Optimising packaging dimensions to minimise void space reduces dimensional weight charges. Pallet and carton forwarding for Amazon FBA covers pallet and carton dimensioning for FBA inbound shipments.
A EUR pallet (also called an EPAL pallet or Euro pallet) is the standard pallet format used across Europe, measuring 80 × 120 cm. EUR pallets are manufactured to specifications set by the European Pallet Association (EPAL) and carry the EPAL certification mark. They are the required pallet format for Amazon FBA inbound shipments to EU fulfilment centres — non-EU sellers who ship on US standard pallets (40 × 48 inches, approximately 101 × 121 cm) face rejection at the FC gate. EUR pallets can be single-stacked to 1.8 metres or double-stacked to 2.8 metres (where the FC permits). FLEX. builds all FBA outbound pallets to EUR specification as standard. Pallet and carton forwarding for Amazon FBA covers EUR pallet specifications and common US vs EU pallet errors.
A carton (also called a case or master carton) is the outer corrugated cardboard box in which units are packed for shipping and storage. In the FBA context, the carton is the unit of inbound shipment: each carton contains a specified quantity of units, carries a box content label identifying its contents, and must meet Amazon's size and weight limits (maximum 63.5 × 63.5 × 63.5 cm on any side; maximum 23 kg). Carton dimensions and weights directly affect pallet fill efficiency and freight cost: well-optimised carton sizes maximise units per pallet and minimise wasted cubic space. Pallet and carton forwarding for Amazon FBA covers carton specifications and pallet build requirements for FBA inbound.
Chargeable weight is the weight used to calculate freight charges — whichever is greater between the actual gross weight of the shipment and its dimensional (volumetric) weight. For a dense shipment (heavy relative to its size, such as machinery or metal components), actual weight is typically chargeable. For a light but bulky shipment (packaging foam, inflatable goods, large electronics), dimensional weight is typically chargeable. Understanding chargeable weight is essential for accurate freight cost estimation and for comparing carrier quotes — a quote that looks low per kg may be expensive if the carrier applies a strict dim factor to your product type. FBA freight forwarding in Europe covers chargeable weight calculation and freight quote comparison for FBA inbound shipments.
The dim factor (also called the dimensional factor or volumetric divisor) is the number used to convert a parcel's volume into its dimensional weight: volume in cubic centimetres divided by the dim factor gives the dimensional weight in kilograms. Common dim factors: 5,000 for international air freight and most express parcel carriers; 4,000 for some domestic parcel carriers; 3,000 for some road freight services. A lower dim factor makes volumetric pricing more aggressive — a parcel with a volume of 10,000 cm³ has a dimensional weight of 2 kg at a 5,000 dim factor but 2.5 kg at a 4,000 dim factor. Sellers comparing carrier quotes should confirm the dim factor used to ensure they are comparing like for like. FBA freight forwarding in Europe covers freight rate structures and how dim factors affect total shipping cost.
Related Services & Guides
FLEX. services behind these shipping and carrier terms:
- FBA freight forwarding in Europe — LCL, FCL, groupage and air freight to Amazon FBA
- Pallet and carton forwarding for Amazon FBA — EUR pallet specs, carton requirements and pallet build
- Amazon FBA forwarding in Europe — end-to-end FBA inbound forwarding service
- Warehouse services in Germany and Poland — carrier integrations, tracking write-back and last-mile options
- Forwarding to Amazon in Germany — carrier routing and FBA forwarding from the German market
- Forwarding to Amazon in France — carrier routing and FBA forwarding from the French market
- Customs clearance for online sellers in Europe — transit time and customs clearance for cross-border shipments

Located in the center of Europe, FLEX. Fulfillment arranges FBA freight forwarding, pallet and carton inbound logistics, and last-mile carrier dispatch from warehouses in Germany, Poland and France.
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