BigCommerce Fulfillment in Europe

Order fulfillment services for online retailers. No cost on-boarding.

LOCATION: GERMANY + POLAND + FRANCE = IN THE CENTER OF EUROPE

Fast, reliable BigCommerce fulfillment. Connect your BigCommerce store to FLEX to sync orders, inventory, and returns in real time. We ship from Germany, Poland, and France, write tracking back to BigCommerce, and support complex setups like multi-storefront, omnichannel selling, and headless builds with clear, EU-focused SLAs.

Plug your BigCommerce store into FLEX.

Sync BigCommerce orders, inventory, and tracking in real time. Ship fast from our Germany, Poland, and France locations.

  • Fast dispatch on eligible orders

  • Multi-storefront & multi-warehouse ready

  • Tracking write-back to BigCommerce

  • Returns and workflows you control

OUR MISSION

To Make E-Commerce Fulfillment easy

FLEX. will provide you with a mix of experience, reliability and scalability to help you grow your online business to new levels. Let’s succeed together!

DELIVERING SOLUTIONS

We understand that time is money and we value our clients' time over everything else.

Integrations (Out-of-the-Box)

BigCommerce—and 60+ channels

Connect BigCommerce in minutes, then add Shopify, Amazon, eBay, OTTO, TikTok Shop, Kaufland, Allegro, Cdiscount, Magento, PrestaShop,

and more as you grow.

How It Works

(for BigCommerce Integration)
 

Step 1

Connect your BigCommerce store

We connect to your BigCommerce store via API and Channel Manager, map products and SKUs, and define which storefronts and channels we’ll fulfill. Orders import automatically into FLEX so we can run test shipments without disrupting your live checkout experience.

 

Step 2

Configure storefronts & shipping rules

We align your BigCommerce shipping methods, zones, and delivery promises with our EU network. Multi-storefront setups, multiple currencies, and localized shipping options map to specific rules, carriers, and warehouses in FLEX so every storefront ships simply and on time.

 

Step 3

Inbound & SKU hygiene

Send cartons or pallets into our EU warehouses with ASNs. We barcode-verify SKUs, check labels (EAN/UPC or internal barcodes), and help clean up product–SKU mappings so ordering, picking, and returns stay clean—even across multiple storefronts and channels sharing the same catalog.

Step 4

Storage & multi-channel inventory visibility

We place SKUs in bins, shelves, or racks by velocity and channel. Our WMS is built to support BigCommerce’s multi-storefront and omnichannel approach, so stock per warehouse and channel stays aligned and updates automatically as orders ship, cancel, or refund.

Step 5

Pick, pack, ship & tracking write-back

Our team picks and packs with your chosen materials, optimizes carriers by country and service level, and ships within the handling times set in your store. Shipment details and tracking numbers are written back to BigCommerce via integrations, so customers can track in branded emails and order-status pages.

 

Step 6

Returns & data-rich reverse logistics

We process returns to your policy: inspect, photograph, grade, restock or quarantine, and capture reasons. Data on return causes flows into your reporting so you can refine product content, fit, and expectations—while BigCommerce stock levels and orders remain accurate.

BigCommerce Logo. Integration and Fulfillment services.

What is BigCommerce?

BigCommerce is an Open SaaS ecommerce platform designed for growing and enterprise brands. It offers built-in multi-storefront, strong B2C/B2B capabilities, multi-currency and multi-language support, robust APIs for headless builds, and native omnichannel integrations to marketplaces and social channels—all from a single admin.

Services for BigCommerce Merchants

Core Fulfillment

End-to-end pick, pack, and ship from EU hubs for your BigCommerce store(s). We receive and store inventory, fulfill B2C and B2B orders with fast dispatch, write tracking back to orders, and keep stock synchronized across storefronts, regions, and connected channels.

Value-Add

Product labelling and relabelling, polybagging, multipacks, and kitting. We prepare bundles, subscription sets, and promo kits that match your BigCommerce catalog structure, and keep packaging aligned with your brand across every storefront and channel.

BigCommerce-Focused Services

Workflows designed for BigCommerce: support for Multi-Storefront, channel apps, and inventory shared across marketplaces; integrations that play nicely with your OMS/ERP; and post-purchase experiences powered by tools like WeSupply, Narvar, or other BigCommerce apps. One stock pool can serve BigCommerce plus all your connected sales channels.

Warehousing

Flexible racks, shelves, and bin storage across Germany, Poland, and France. Our layout supports split shipments, regional stock holding, and both parcel and pallet flows—so a single physical network can serve D2C, B2B, marketplace, and POS orders initiated from BigCommerce.
  • Man wearing Flex vest packing a parcel
  • warehouse with packages

Why BigCommerce Sellers Choose FLEX.

Strategic EU footprint

Fulfill BigCommerce orders from DE, PL, FR to shorten routes, use local carriers and pickup points, and keep delivery promises realistic—especially when you run localized storefronts and multi-country strategies through one BigCommerce backend.

Clear SLAs + scalable dispatch

Documented SLAs for receiving, cut-offs, handling times, and accuracy. Our monitoring and root-cause analysis help you keep order flow stable during peak seasons, big campaigns, and multi-storefront launches driven from your BigCommerce admin.

BigCommerce-native mindset & integrations

We understand BigCommerce’s Open SaaS approach, multi-storefront capabilities, and omnichannel stack. Our integration is designed to sit cleanly alongside your existing ecosystem—apps, OMS, WMS, and ERPs—without brittle custom scripts or one-off hacks.

Sustainability mindset

Right-sized packaging, carton optimization, consolidation, and pickup-point delivery where possible. Robust returns and refurbishment flows help cut waste and protect margin, while still offering a consistent delivery and post-purchase experience across your storefronts.

Service Plans

Choose a FLEX. service plan meet your needs and fit the size of your business. From small businesses, medium- to large-size e-commerce operations.

STARTER
no monthly flat fees

0 EUR
Pay-per-use

PROFESSIONAL
most popular

49 EUR
Monthly

ENTERPRISE
custom solution

please contact us for a quote

  • We integrate with your BigCommerce store to import orders and push shipment confirmations and tracking automatically. This cuts out manual work and keeps BigCommerce, FLEX, and your other tools in sync.

  • Our EU network, carrier setup, and SLAs help you ship on time and maintain strong delivery performance across every storefront and channel you run through BigCommerce. You can launch new stores or markets knowing your logistics can follow.

BigCommerce Logo. Integration and Fulfillment services.
  • FLEX Logistique CAM1 warehouse France
  • Aerial view of a warehouse
  • FLEX Logistik Germany
  • FLEX Logistics Poland

MEET FLEX.

one e-commerce 3PL
5 warehouse locations:
Poland, Germany x2, France and the UK

CONTACT FLEX.

Our EU Locations

We operate from Germany, Poland, France—in the center of Europe—for faster local delivery and cost-efficient cross-border shipping.

E-COMMERCE LOGISTICS

We carefully choose our warehouse locations close to sea and rail container terminals, cargo airports and highways, to make sure we are able to receive your shipments without delays and forward them to customers or fulfillment partners in a cost efficient way.

LOCATION IS A KEY
IN E-COMMERCE LOGISTICS

We understand that time is money and we value our clients' time over everything else.

Who This Service Is For

  • Merchants on BigCommerce who want a dedicated 3PL handling storage, picking, packing, and shipping in Europe.

  • Brands running multi-storefront or multi-region setups that need inventory and fulfillment which are channel- and location-aware.

  • Omnichannel sellers using BigCommerce as their hub for marketplaces and social commerce, needing one stock pool for all channels.

  • Headless or API-first BigCommerce builds needing a logistics partner that fits into their architecture without disrupting existing middleware.

Ready to Scale Your BigCommerce Shipping in the EU?

BigCommerce fulfillment in the EU—real-time sync for orders, inventory, and returns; fast dispatch from Germany, Poland, and France; and tracking written back into BigCommerce. Flexible rules, clear SLAs, and omnichannel options as you scale. Whether you run a single BigCommerce storefront or a full multi-storefront deployment, we can design a setup that fits your architecture and growth plans.

Curious what this could look like for your account? 

Let’s talk about the fit. 

Reach Out!

Talk to a specialist for a free consult or a tailored quote.
Get clarity on pricing, SLAs, packaging options, and returns flows—no hard sell, just answers.

CONTACT FLEX.

FAQ:

(for BigCommerce Integration)
What do I need before integrating BigCommerce with FLEX.?
You need an active BigCommerce store, API credentials, and a clear view of how products, storefronts, and channels are structured. From there, we map orders, inventory, and shipping flows and run test shipments before go-live.
Do you support BigCommerce Multi-Storefront (MSF)?
Yes. We can work with multiple storefronts under one BigCommerce account, keeping inventory, orders, and shipping rules in sync per storefront while you manage everything from a single dashboard.
Will tracking be written back to BigCommerce automatically?
Yes. Once orders ship, we update shipments with carrier and tracking data via integrations, so customers get accurate tracking pages and notifications powered by your BigCommerce setup and apps.
Can you work with headless or composable BigCommerce builds?
Yes. As long as BigCommerce remains the system of record for orders and inventory (or connects via OMS/middleware), we integrate at that layer and leave your front-end and content stack untouched.
 

Contact us for a quote

 
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