Amazon Fulfillment Center RDU5 Durham, NC

RDU5 serves the Raleigh–Durham “Research Triangle” region and wider North Carolina as an Amazon sortation center, consolidating outbound parcels for final-mile delivery across the state and the broader Southeast. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located on TW Alexander Drive near the Research Triangle Park (RTP) corridor and key connectors to I-40 and NC-147, the site supports dependable parcel flows and LTL/TL linehauls across the Triangle and beyond.

Amazon RDU5 at a Glance

• FC Code: RDU5

• Full Address: 1805 TW Alexander Dr, Durham, NC 27703, United States

• Booking System: Amazon Carrier Central (appointments required)

• GLN Code: Not publicly disclosed for U.S. FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Yes — FCL accepted when consigned to a single FC and booked by appointment

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

RDU5 is located on TW Alexander Drive in Durham, Durham County, on the eastern side of Research Triangle Park. The facility is within easy reach of Interstate 40, NC-147 (Durham Freeway) and NC-540, providing direct trucking links into Raleigh, Durham, Chapel Hill, Cary, and the I-95 corridor. Proximity to Raleigh–Durham International Airport (RDU), major RTP tech campuses, and a dense regional population makes this sortation hub a key node for next-day and same-day parcel flows, helping carriers maintain predictable Carrier Central appointments and efficient dock turns.

Operational Specifications for RDU5

• Booking and Hours

  • Appointments: Required via Carrier Central

  • Operating Window: High-throughput sortation center with day and night operations; specific receiving windows follow your confirmed Carrier Central appointment time (exact shift times are not publicly specified)

• Receiving Hours

  • By appointment (local time)

• Vehicle Requirements

  • Active carrier profile and confirmed Carrier Central appointment

  • Dock-high, rear unloading at a standard bay (no side unloading)

  • Typical inbound equipment by appointment: 53' dry-van trailers, intermodal containers on chassis, and regional box trucks

  • Driver presents BOL/manifest and appointment reference at check-in and follows on-site safety and yard procedures, including PPE rules, speed limits, truck staging, backing protocols, and yard-marshal or security instructions

• Cargo Preparation

  • Pallets (U.S. standard):

    • Use 40" × 48", 4-way access wooden pallets suitable for sortation and cross-dock handling

    • Avoid damaged, non-standard, or unstable pallets that may require rework or be refused at receiving

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated from your Amazon shipment plan

    • Each pallet requires four FBA pallet labels (one per side), applied on the outside of the stretch wrap, upright and fully scannable

  • Wrapping & Stability:

    • Wrap pallets with clear stretch film so labels remain visible and unobstructed

    • No product overhang beyond the pallet footprint

    • Stack cartons evenly with heavier units at the bottom; use corner boards and strapping/banding where needed to keep loads stable during transit and unloading

  • Floor-Loaded / FCL:

    • Floor-loaded containers and trailers must follow Amazon’s Floor Loading Policy, including limits on stack height, carton weight, and mixed-SKU loading

    • Clearly describe any floor-loaded inbound in your Carrier Central booking so RDU5 can allocate suitable labor and unloading equipment and avoid dock delays

  • Slip Sheets:

    • Only use slip sheets where permitted by Amazon guidance and explicitly confirmed in your appointment notes; otherwise plan for standard palletized unloading