Amazon Fulfillment Center PIL1 Horn Lake, Mississippi

PIL1 serves the Memphis metropolitan area and the wider Mid-South region with fast inbound processing and replenishment for a broad mix of customer items. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located on Commerce Parkway North in the DeSoto 55 Logistics Center near Interstate 55 and the Memphis highway and intermodal corridor, the site supports dependable parcel flows and LTL/TL linehauls across Mississippi, Tennessee, Arkansas, and beyond.

Amazon PIL1 at a Glance

• FC Code: PIL1

• Full Address: 1615 Commerce Pkwy N, Building D, Horn Lake, MS 38637, United States

• Booking System: Amazon Carrier Central (appointments required)

• GLN Code: Not publicly disclosed for U.S. FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Yes — FCL accepted when consigned to a single FC and booked by appointment

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

PIL1 is located in DeSoto County’s DeSoto 55 Logistics Center, a modern industrial park just south of Memphis. The facility sits close to I-55 with quick connections to I-69/I-269, I-40 and I-240, linking directly into Memphis’ dense freight cluster, rail ramps and air cargo operations via Memphis International Airport. This combination of interstate access and regional infrastructure helps carriers maintain reliable Carrier Central appointments, predictable dock turns, and efficient LTL/TL and FCL flows throughout the Mid-South.

The building shares its address with Amazon’s MEM3 operation at the same site, forming a significant node in Amazon’s Horn Lake / Memphis logistics footprint and supporting both fulfillment and sortation activities under one roof.

Operational Specifications for PIL1

• Booking and Hours

  • Appointments: Required via Carrier Central

  • Operating Window: Continuous (24/7); delivery windows follow your confirmed appointment time

• Receiving Hours

  • By appointment (local time)

• Vehicle Requirements

  • Active carrier profile and confirmed Carrier Central appointment

  • Dock-high, rear unloading at a standard bay (no side unloading)

  • Typical inbound equipment by appointment: 53' dry-van trailers, intermodal containers on chassis, and regional box trucks

  • Driver presents BOL/manifest and appointment reference at check-in and follows on-site safety, PPE, parking, and yard-marshal instructions

• Cargo Preparation

  • Pallets (U.S. standard):

    • Use 40" × 48", 4-way access wooden pallets suitable for standard Amazon inbound handling

    • Avoid broken, non-standard, or unstable pallets that may require rework or be refused at receiving

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated from your shipment plan

    • Each pallet requires four FBA pallet labels (one per side), applied on the outside of the stretch wrap, upright and fully scannable

  • Wrapping & Stability:

    • Wrap pallets with clear stretch film so all labels remain visible and unobstructed

    • No product overhang beyond the pallet footprint

    • Stack cartons evenly with heavier units at the bottom; use corner boards and strapping/banding where needed to keep the load stable in transit and during unloading

  • Floor-Loaded / FCL:

    • Floor-loaded containers and trailers must follow Amazon’s Floor Loading Policy, including limits on stack height, carton weight, and mixed-SKU loading

    • Clearly describe any floor-loaded inbound in your Carrier Central booking so PIL1 can plan unloading resources and avoid delays

  • Slip Sheets:

    • Only use slip sheets where permitted by Amazon guidance and explicitly confirmed in your appointment notes; otherwise plan for standard palletized unloading