Amazon Fulfillment Center NRT5 Kawagoe, Saitama

NRT5 serves Kawagoe City, the wider Saitama Prefecture, and the Greater Tokyo / Kanto region with high-volume inbound processing and replenishment, focused on fashion and softlines. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located inside the Landport Kawagoe logistics facility in Minamidai, close to National Route 16 and the Kan-Etsu Expressway Kawagoe IC, the site supports dependable parcel flows and scheduled linehauls across the Tokyo metropolitan area and beyond.

Amazon NRT5 at a Glance

• FC Code: NRT5

• Full Address: Amazon Kawagoe FC, 1-10-15 Minamidai, Kawagoe-shi, Saitama 350-1182, Japan

• Booking System: Amazon Carrier Central (appointments required; fashion-focused site, Rule A)

• GLN Code: Not publicly disclosed for Japanese FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Typically yes, when requested at the time of booking and routed via deconsolidated LCL/FCL truck moves from major Japanese seaports and airports (for NRT5, usually via Tokyo Bay / Chiba / Yokohama terminals and regional depots). Live ocean containers are normally stripped upstream into domestic trucks; always confirm the exact process with your forwarder and Amazon prior to the appointment.

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

NRT5 is housed in the Landport Kawagoe multi-storey logistics complex at Minamidai 1-10-15 in Kawagoe. The park lies about 2.5–3.5 km from the Kan-Etsu Expressway Kawagoe Interchange and roughly 600 m from National Route 16, giving carriers fast north–south access around Greater Tokyo and into wider Kanto and central Japan. The district is zoned as an industrial/logistics cluster, with high-bay buildings, ramp access, and high-floor-load docks designed for intensive e-commerce operations. Nearby Seibu Shinjuku Line stations (such as Minami-Otsuka and Shinsayama) support labour access and shuttle-bus services, underpinning the multi-shift operation that keeps NRT5’s fashion flows moving predictably.

Operational Specifications for NRT5

• Booking and Hours

  • Appointments: Required via Carrier Central (Rule A same-day confirmation pattern)

  • Operating Window (inbound / 通常納品):

    • Standard receiving docks: S2–S6

    • Daytime receiving: 08:00–17:00 (local time)

    • Lunch break: 12:00–13:00 (no receiving)

    • Last acceptance: 16:00 for inbound trucks

  • Additional internal activities (materials, returns, outbound, etc.) may run earlier or later, but your usable window is always the slot confirmed in your Carrier Central appointment.

• Receiving Hours

  • By appointment only (local Japan Standard Time – JST, no daylight saving) within the published NRT5 window and any peak-period adjustments communicated by Amazon.

• Vehicle Requirements

  • Active carrier profile and a confirmed Carrier Central appointment selecting NRT5

  • Dock-high, rear unloading at designated inbound bays; no side-only forklift unloading for inbound

  • Accepted inbound truck types (summary):

    • 2 t trucks: Accepted (air-suspension required)

    • 4 t trucks: Accepted (air-suspension required)

    • 10 t trucks: Accepted (air-suspension required)

    • Non–air-suspension trucks: Not accepted (site guidance asks carriers to use air-susp trucks as a rule)

    • Wing trucks (rear hand-pallet-jack unloading): Accepted

    • Wing trucks (side forklift unloading only): Not accepted for inbound

    • Vans, light vans, light trucks, open-deck trucks, trailers, and passenger cars: Not accepted for inbound

    • Container trucks (sea containers): Accepted only at specific docks (e.g. S3) and not for rail containers; this is an exception flow rather than standard FBA inbound

    • Winter chain-equipped vehicles: Accepted (as directed during snow/ice conditions)

    • Studless / mixed tires: Accepted

  • Dock interface and dimensions:

    • Standard dock height: approx. 90 cm

    • Acceptable truck-bed height (standard docks): 80–100 cm (with limited exceptions for 2 t trucks)

    • Dock-leveler positions: at docks S3 and N14, with effective range roughly 65–115 cm at a nominal 90 cm dock height

    • Maximum accepted interior cargo height: approx. 280 cm

  • Yard and safety rules (high level):

    • Site circulation is one-way, counter-clockwise; entry via the north gate only, exit via the east gate only

    • Waiting on surrounding public roads is prohibited—use the on-site shared waiting areas and designated large-vehicle parking zones

    • On arrival, drivers:

      • Enter through the north gate and stop at the vehicle reception box to log entry details

      • Receive an entry permit and move to the waiting area until instructed to approach a dock

    • Once at the dock:

      • Set the parking brake, place wheel chocks, stop the engine, and hand the vehicle key to the Amazon representative

      • Follow all instructions from yard and dock staff; do not operate dock doors, levelers, or forklifts

    • Movement on foot must follow marked pedestrian routes and stairs; mobile phone use while driving in the yard is restricted by site policy.

• Cargo Preparation

  • Pallets:

    • Use Japanese T11 standard pallets (approx. 1,100 mm × 1,100 mm, four-way entry), which are the standard domestic pallet size in Japan.

    • Both wooden and plastic T11 pallets are widely used; for fashion items many shippers prefer clean plastic pallets compatible with hand-lifts and dock equipment.

    • As a planning guideline, keep pallet weight around 1,000 kg or less and pallet height around ≤1.6–1.8 m including the pallet, comfortably within the 280 cm interior limit and typical safety practices at Japanese FCs.

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated in Seller Central (.co.jp).

    • For partnered small-parcel carriers (Yamato, Sagawa, Japan Post, etc.), place the FBA Box ID and carrier label together on a flat face of the carton—never over corners or across seams—so both barcodes are easy to scan.

    • Each pallet requires four FBA pallet labels (one per side), applied outside the stretch wrap, upright and unobstructed for scanning from ground level.

  • Wrapping & Stability:

    • Wrap pallets with clear stretch film using even tension; build stable, cubic loads with no overhangbeyond pallet edges.

    • Anchor wrap securely to the pallet base and fully secure film tails.

    • Use corner boards, strap/banding, and layer pads where needed so that fashion cartons remain stable during linehaul, staging, and dock handling at NRT5.

  • Floor-Loaded / FCL:

    • For containers or trucks delivered floor-loaded, follow the current Amazon Japan shipping and routing requirements on carton weight, stack stability, and safe unloading.

    • In practice, most import flows for NRT5 are deconsolidated and palletised at upstream facilities (near ports or inland depots) before arrival. Any floor- or fluid-loaded solution must be explicitly acceptable under the latest inbound manuals and clearly documented in Carrier Central notes. Non-compliant or unsafe loads may be delayed, reworked at the shipper’s cost, or refused at receiving.

  • Slip Sheets:

    • Only use slip sheets where specifically allowed under current Amazon Japan guidance and confirmed in your appointment details. If there is no explicit approval, plan to deliver on compliant T11 pallets into NRT5.