Amazon Fulfillment Center HSG1 Tosu, Saga

HSG1 serves Tosu City, the wider Kyushu region, and parts of western Honshu with high-volume inbound processing and network replenishment. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located in the Yayoigaoka area of Tosu, close to key expressway links and retail / logistics developments, the site supports dependable parcel flows and scheduled linehauls across western Japan.

Amazon HSG1 at a Glance

• FC Code: HSG1

• Full Address: 3-1-3 Yayoigaoka, Tosu-shi, Saga 841-0005 / 841-8505, Japan

• Booking System: Amazon Carrier Central (appointments required)

• GLN Code: Not publicly disclosed for Japanese FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Typically yes, when requested at the time of booking and routed via deconsolidated LCL/FCL truck moves from major Japanese seaports and airports (for HSG1, often via Kyushu gateways such as Fukuoka / Hakata, or via linehaul from Tokyo Bay and Kansai). Always confirm the exact process with your forwarder and Amazon prior to the appointment.

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

HSG1 is located at the Tosu Fulfillment Center in Yayoigaoka, Tosu City, Saga Prefecture. Tosu sits at a key crossroads of Kyushu’s expressway network, connecting Fukuoka, Kurume, Kumamoto, Nagasaki, and the northern Kyushu industrial belt. Proximity to major routes, regional rail, and large-scale retail developments gives carriers efficient access to both regional consumers and trunk linehaul corridors toward Honshu. As Amazon Japan’s only “hybrid site” handling both small sortable items and large non-sortable goods, HSG1 plays a central role in serving Kyushu, parts of Chugoku, and nationwide demand.

Operational Specifications for HSG1

• Booking and Hours

  • Appointments: Required via Carrier Central

  • Operating Window: HSG1 runs a multi-shift operation as a hybrid fulfillment center (small and large items). Normal inbound “Normal Delivery” to S4–S8 docks is scheduled 07:00–16:00 (local time). Other internal activities may extend beyond these hours, but delivery windows always follow your confirmed Carrier Central appointment.

• Receiving Hours

  • By appointment (local time, Japan Standard Time – JST, no daylight saving), typically within the window:

    • Normal deliveries: 07:00–16:00

  • Exact slot start and end times are defined by your Carrier Central booking and may change with Amazon’s current schedule, so always check the appointment confirmation.

• Vehicle Requirements

  • Active carrier profile and a confirmed Carrier Central appointment

  • Dock-high, rear unloading at designated inbound docks (S4–S8 for normal deliveries)

  • Acceptable truck types are defined in the HSG1 facility regulations:

    • Truck size: Up to 4 t and 10 t vehicles

    • Suspension: Air-suspension trucks only are permitted for dock work

    • Cargo bed: Enclosed box-type body; trucks with exposed cargo beds, wing trucks, passenger cars, and light trucks are not permitted at the docks

    • Cargo bed height: Approximately 88–110 cm above ground (within dock leveler range)

    • Cargo bed width: Approximately 200–220 cm

    • Cargo bed ceiling height: Up to 300 cm

  • On-site driver rules include:

    • Follow security and yard staff instructions at all times

    • Observe the on-site speed limit of 10 km/h

    • Display the entry permit on the dashboard if required

    • Use wheel chocks when parked; idling is prohibited in waiting and dock areas

    • Use only designated parking and waiting zones; do not enter nearby residential streets

    • Wear a safety vest / driver badge while on site and use marked pedestrian walkways

    • Photography is prohibited without permission

• Cargo Preparation

  • Pallets:

    • Use Japanese T11 standard pallets (approx. 1,100 mm × 1,100 mm, four-way entry), compatible with Japanese handling equipment.

    • High-quality wooden or plastic T11 pallets are widely used; many shippers choose plastic 1100 × 1100 mm pallets for hygiene and durability.

    • Keep pallet weight around 1,000 kg or less, and limit pallet height to roughly ≤1.8 m including the pallet unless otherwise agreed, to stay within typical safety limits for Japanese facilities.

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated in Seller Central (.co.jp).

    • For partnered small-parcel carriers (e.g. Yamato, Sagawa, Japan Post), place the FBA Box ID label and carrier label together on a flat side of the carton, not over corners or edges, to keep both barcodes fully scannable.

    • Each pallet requires four FBA pallet labels (one per side), applied outside the stretch wrap, upright and unobstructed for scanning from ground level.

  • Wrapping & Stability:

    • Use clear stretch wrap applied with even tension; build stable, cubic loads with no overhang beyond pallet edges.

    • Anchor wrap firmly to the pallet base and secure all film tails.

    • Use corner boards, straps/bands, and layer pads where needed to ensure loads remain stable through linehaul and dock handling at HSG1.

  • Floor-Loaded / FCL:

    • For ocean or air imports delivered as floor-loaded units, follow the current Amazon Japan shipping and routing requirements for carton weight, dimensions, stack height, and safe unloading methods.

    • In practice, many flows into HSG1 are deconsolidated to pallets before arrival. Any floor- or fluid-loaded solution must be explicitly aligned with the Amazon Japan inbound manual and documented in Carrier Central notes. Poorly prepared or unsafe loads may be delayed, reworked at the shipper’s cost, or refused at receiving.

  • Slip Sheets:

    • Only where explicitly permitted by current Amazon Japan guidance and clearly confirmed in your appointment details. If there is no clear prior agreement to handle slip sheets, plan to deliver on compliant pallets into HSG1.