
The Customer Retention Loop: Using Returns Data to Re-Engineer Your Product Packaging
28 November 2025Amazon Fulfillment Center BOM9 Bhiwandi, Maharashtra
28 November 2025
OUR GOAL
To provide an A-to-Z e-commerce logistics solution that would complete Amazon fulfillment network in the European Union.
DEL2 serves the wider Delhi NCR / Gurgaon–Tauru corridor with fast inbound processing and network replenishment. Our role is to make deliveries appointment-clean: correct labels, compliant pallets and accurate paperwork—so freight is received without delays. Located in Village Tauru in Nuh District, Haryana, close to key corridors such as NH-48, NH-248A, NH-919 and the KMP Expressway, the site supports dependable parcel flows and TL/LTL linehauls across North India.
Amazon DEL2 at a Glance
FC Code: DEL2
Full Address: Unit No. 1, Khewat/Khata No. 373/400, Mustatil No. 31, Kila No. 14/2, Village Tauru, District Nuh (formerly Mewat), Haryana 122105, India
Booking System: Amazon Carrier Central (appointments required; professional carriers book the dock slot)
GLN Code: Not publicly disclosed for India FCs
Pallet Exchange: No (pallet exchange is not available; pallets remain with the FC unless otherwise agreed)
Deep Sea Imports: Typically yes, when requested at the time of booking and handled as deconsolidated truckloads from Indian ports or inland container depots (ICDs), not as live ocean containers; please confirm the exact handover and delivery process with your forwarder and Amazon prior to the appointment.
Slip Sheet Unloading: Not specified (confirm during appointment request)
Strategic Location
DEL2 is positioned on the Tauru logistics belt in Haryana, serving the Delhi cluster of Amazon FCs. The area is closely tied into NH-48 (Delhi–Jaipur Highway), NH-248A (Sohna–Gurugram Road), NH-919 and the Kundli–Manesar–Palwal (KMP) Expressway, giving fast road access to Gurgaon, Delhi, Faridabad, and wider North Indian consumption markets. Its location within an established industrial/warehousing zone enables reliable multi-shift operations, predictable dock turns and stable appointment-keeping for inbound trucks.
Operational Specifications for DEL2
Booking and Hours
Appointments: Required via Carrier Central; only registered/professional carriers (or Amazon-arranged transport) can create or manage dock appointments for India FCs.
Operating Window: Multi-shift operation, all 7 days. India FBA documentation for DEL2 specifies two main shifts:
Shift 1: 08:30–18:30 (local time)
Shift 2: 18:30–04:30 (local time)
Actual dock receiving times follow the slot confirmed in your Carrier Central appointment and may vary by day, load type and season.
Receiving Hours
Mode: By appointment only (India Standard Time, local time), aligned to your confirmed Carrier Central slot.
Vehicle Requirements
Carrier Profile: Active carrier profile and confirmed Carrier Central appointment are mandatory.
Dock Access: Dock-high, rear unloading at a standard bay (no side unloading or ground-level hand-unload at the dock).
Typical Inbound Equipment:
32–40 ft enclosed rigid trucks and trailers commonly used on the Delhi–Gurgaon–Tauru and NH-48 / KMP corridors, loaded to permit pallet-truck or forklift access and safe unloading.
Driver Documentation & Conduct:
Driver must present BOL/manifest and any required Delivery Challan / Stock Transfer Notetogether with the appointment reference.
Driver must follow all on-site safety, PPE and yard-movement rules communicated at the gate or by yard staff.
Cargo Preparation
Pallets:
Standard four-way access wooden pallets of approx. 1200 mm × 1000 mm, in line with Amazon India LTL / truckload delivery guidance.
Pallets must be sound (no broken boards or exposed nails), with cartons kept within the pallet footprint and generally limited to around 1.5–1.6 m total height and up to ~1,000 kg gross weight unless otherwise agreed.
Pallets are non-exchange; plan your packaging and carrier pricing on the basis that pallets remain at the FC.
Box & Pallet Labels:
Each carton requires a unique FBA Box ID label generated in Seller Central India (amazon.in marketplace) for the shipment; remove or cover any other visible barcodes.
Each pallet requires four FBA pallet labels (one per side), applied outside the stretch wrap, fully scannable at ground level and matching the Ship-to FC code DEL2.
Wrapping & Stability:
Clear stretch wrap securing every layer; no overhang beyond the pallet footprint.
Use corner boards, straps or additional wrap for tall, heavy or fragile loads to prevent collapse during transport and unloading.
Clearly mark heavy cartons according to India inbound acceptance guidelines so that “heavy” warnings are visible from the sides and top where required.
Floor-Loaded / FCL:
When shipping floor-loaded containers or trailers for rework to DEL2 via local partners, follow Amazon’s India fulfilment centre inbound shipment acceptance guidelines on carton weight, stacking patterns and unloadability.
Note “floor-loaded” and any special unload requirements in your Carrier Central appointment; non-compliant floor-loaded cargo may face extended unload times, rework charges or refusal.
Slip Sheets:
Only to be used where explicitly permitted in current Amazon India FBA guidance and pre-agreed in the Carrier Central appointment; otherwise, plan on standard palletised deliveries.
How FLEX. Simplifies Your DEL2 Shipments

We hope the details above help you plan a clean, on-time delivery to DEL2. At FLEX., we specialize in fulfillment services across Europe—we don’t operate in Asia, but we can fully support your inbound to European Amazon FCs. If your shipments are headed for Europe, we handle booking, labeling, pallet compliance, and transport for sites such as LTN7 (Bedford, UK), WRO5 (Okmiany, PL), PRG2 (Dobrovíz, CZ), FRA3 (Bad Hersfeld, DE), MAD4 (San Fernando de Henares, ES), and MXP5 (Castel San Giovanni, IT).
Contact us for a quick consult or tailored quote—we’ll align your shipment plan with Amazon’s European network and keep your inbound appointment-clean.


