Amazon Fulfillment Center CLT2 Charlotte, NC

CLT2 serves the Charlotte metropolitan area, the Carolinas, and the wider U.S. Southeast as an inbound cross-dock (IXD) facility, consolidating and redistributing freight across Amazon’s network. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located on Old Dowd Road next to Charlotte Douglas International Airport (CLT) and close to I-485, I-85, I-77 and I-40, the site supports dependable FCL, LTL, and TL flows across the region.

Amazon CLT2 at a Glance

• FC Code: CLT2

• Full Address: 10240 Old Dowd Rd, Charlotte, NC 28214-8082, United States

• Booking System: Amazon Carrier Central (appointments required)

• GLN Code: Not publicly disclosed for U.S. FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Yes — FCL accepted when consigned to a single FC and booked by appointment

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

CLT2 is positioned on Old Dowd Road in west Charlotte, immediately adjacent to Charlotte Douglas International Airport (CLT) and within a major logistics cluster of air-cargo and distribution facilities. The site is only a short drive from the I-485 beltway, with direct connections to I-85, I-77, and east–west movements on I-40, placing it on key north–south and east–west trucking corridors across the Southeast.

This proximity to the airport, interstate network, and surrounding industrial parks allows carriers to integrate CLT2 into FCL port drayage, linehaul moves, and regional LTL/TL loops while keeping Carrier Central appointments and dock turns predictable throughout the year.

Operational Specifications for CLT2

• Booking and Hours

  • Appointments: Required via Carrier Central

  • Operating Window: IXD cross-dock with defined day & night shifts

    • Day Shift: 08:00–16:00 (local time)

    • Night Shift: 20:00–04:00 (local time)

    • Actual delivery windows follow your confirmed Carrier Central appointment time.

• Receiving Hours

  • By appointment (local time)

• Vehicle Requirements

  • Active carrier profile and confirmed Carrier Central appointment

  • Dock-high, rear unloading at a standard bay (no side unloading)

  • Typical inbound equipment by appointment: 53' dry-van trailers, intermodal containers on chassis, and regional box trucks

  • Driver presents BOL/manifest and appointment reference at check-in

  • Drivers must comply with on-site safety and yard procedures, including PPE where required, posted speed limits, truck staging rules, backing protocols, and yard-marshal or security instructions

• Cargo Preparation

  • Pallets (U.S. standard):

    • Use 40" × 48", 4-way access wooden pallets suitable for cross-dock handling

    • Ensure pallets are structurally sound; avoid damaged, non-standard, or unstable pallets that may require rework or be refused at receiving

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label generated from your shipment plan

    • Each pallet requires four FBA pallet labels (one per side), applied on the outside of the stretch wrap, upright and fully scannable at the dock

  • Wrapping & Stability:

    • Wrap pallets with clear stretch film so labels remain visible and unobstructed

    • Do not allow product overhang beyond the pallet footprint

    • Stack cartons evenly with heavier units at the bottom; use corner boards and strapping/banding where needed to keep loads stable during transit and unloading

  • Floor-Loaded / FCL:

    • Floor-loaded containers and trailers must follow Amazon’s Floor Loading Policy, including limits on stack height, carton weight, and mixed-SKU loading

    • Clearly describe any floor-loaded inbound in your Carrier Central booking so CLT2 can plan appropriate labor and unloading equipment and avoid dock delays

  • Slip Sheets:

    • Only use slip sheets where permitted by Amazon guidance and explicitly confirmed in your appointment notes; otherwise plan for standard palletized unloading