Amazon Fulfillment Center CHA2 Charleston, TN

CHA2 serves Charleston/Cleveland, the Chattanooga metro, and the wider Tennessee–Georgia–Alabama tri-state area with high-volume non-sortable inbound (bulkier, heavier items) and network replenishment. Our role is to make deliveries appointment-clean: correct labels, compliant pallets, and accurate paperwork—so freight is received without delays. Located on Infinity Drive NW in Bradley County near Interstate 75, US-11, and Lauderdale Memorial Highway (TN-60), the site supports dependable parcel flows and LTL/TL linehauls across the Southeast.

Amazon CHA2 at a Glance

• FC Code: CHA2

• Full Address: 225 Infinity Dr NW, Charleston, TN 37310, United States

• Booking System: Amazon Carrier Central (appointments required)

• GLN Code: Not publicly disclosed for U.S. FCs

• Pallet Exchange: Not specified (confirm during appointment request)

• Deep Sea Imports: Typically yes, when requested at the time of booking; however, please confirm this prior to your appointment

• Slip Sheet Unloading: Not specified (confirm during appointment request)

Strategic Location

CHA2 is positioned just north of Cleveland, TN, in Bradley County, close to the I-75 corridor that links Chattanooga with Knoxville and the broader I-40/I-24 interstate network. Nearby US-11 and TN-60 / Lauderdale Memorial Highwayconnect the site to regional industrial parks, intermodal ramps, and distribution nodes across East Tennessee. This location enables carriers to integrate CHA2 into one- to two-day linehauls throughout the Southeast while benefitting from a growing logistics cluster and reliable appointment-based dock operations.

Operational Specifications for CHA2

• Booking and Hours

  • Appointments: Required via Carrier Central

  • Operating Window: Non-sort fulfillment center with day and night shifts (Central Time)

    • Day Shift: 07:00–17:30

    • Night Shift: 18:00–04:30

    • Delivery windows follow your confirmed Carrier Central appointment time

• Receiving Hours

  • By appointment (local time), typically aligned with:

    • Day receiving: 07:00–17:30

    • Night receiving: 18:00–04:30

• Vehicle Requirements

  • Active carrier profile and confirmed Carrier Central appointment

  • Dock-high, rear unloading at a standard bay (no side unloading)

  • Typical inbound equipment by appointment: 53' trailers (dry van/intermodal) and box trucks

  • Driver presents BOL/manifest and appointment reference; follows on-site safety and yard procedures

• Cargo Preparation

  • Pallets (U.S. standard): 40" × 48", 4-way access wooden pallets

  • Box & Pallet Labels:

    • Each carton requires a unique FBA Box ID label

    • Each pallet requires four FBA pallet labels (one per side), applied outside the stretch wrap and scannable

  • Wrapping & Stability: Clear stretch wrap; no overhang; labels visible and unobstructed

  • Floor-Loaded / FCL: Follow Amazon’s Floor Loading Policy; non-compliant floor-loads may be delayed or refused

  • Slip Sheets: Only where permitted by Amazon guidance and explicitly confirmed in appointment notes