Amazon Fulfillment Center CAI6 Cairo, Egypt
28 March 2026
Amazon Fulfillment Center XBW3 Kemps Creek, Australia
28 March 2026
OUR GOAL
To provide an A-to-Z e-commerce logistics solution that would complete Amazon fulfillment network in the European Union.
Amazon BWU2 is one of Australia’s most advanced robotics fulfillment centers, located in the Western Sydney Aerotropolis of Kemps Creek. This high-tech facility is designed to handle millions of items, significantly accelerating delivery speeds across New South Wales. For European sellers, BWU2 is the primary gateway to the Australian consumer base, but it operates with zero tolerance for non-compliance. Because of the extreme distance from Europe, any shipment rejected at the BWU2 dock is incredibly costly to rectify, making flawless preparation at your European origin an absolute necessity.
Amazon BWU2 at a Glance
For a smooth and compliant inbound process at Amazon BWU2, please review the following operational details to ensure your freight aligns with the specific requirements for the Australian market.
FC Code: CAI6
Full Address: 13 Emporium Av, Kemps Creek NSW 2178, Australia
Booking System: All deliveries require a confirmed appointment through Carrier Central.
GLN Code: Not publicly disclosed.
Pallet Exchange: No pallet exchange available.
Slip Sheet Unloading: Not specified (confirm during appointment request).
Deep Sea Imports: BWU2 is an inland hub; cargo arriving via Port Botany must be deconsolidated and palletized to Australian standards before reaching the facility.
Notice Period: Appointments must be requested at least 24 hours in advance.
Strategic Location
The strategic value of BWU2 lies in its position within the Kemps Creek logistics precinct, part of the broader Western Sydney infrastructure boom. Its proximity to the future Western Sydney International Airport and established road networks makes it a distribution engine for the most populous region in Australia. For exporters in Europe, this means your cargo has a direct path to the heart of the Australian market. However, success depends on coordination; all international freight must clear the Australian Border Force and biosecurity checks at the coast before moving to BWU2. Final-mile efficiency is only guaranteed if your pallets have been audited for Australian compliance while still in Europe.
Operational Specifications for BWU2
To ensure your inventory is accepted at the BWU2 facility without non-compliance fees or rejections, it is critical to adhere to the following standards for the Australian marketplace.
Booking and Hours
Booking System: All deliveries must be scheduled via Amazon Carrier Central (AUS).
Receiving Windows: Standard operations run from 7:30 to 16:30, with additional night shift receiving available from 18:00 to 3:00.
Appointment Policy: Carriers must strictly adhere to scheduled times; late or early arrivals may result in immediate rejection.
Receiving Model
FC Type: BWU2 is a sortable facility.
Self-Delivery: Prohibited for Small Parcel Delivery (SPD). Only professional third-party carriers are permitted.
Floor Loading: Floor-loaded shipments are strictly unacceptable unless authorized in advance. Unauthorized floor loads may be rejected at the dock at the seller's expense.
Vehicle Requirements
Authorized Vehicles: Deliveries must be made on a vehicle capable of rear-loading via a dock-leveler to allow PPT (Powered Pallet Truck) access.
Condition: Vehicles must be safe, clean, and free of any obstructions like loose straps or damaged flooring.
Private Vehicles: General public self-deliveries are not accepted at the BWU2 dock.
Cargo Preparation
Box Weight Limits:
Standard Limit: Boxes must not exceed 22.6 kg (50 lb).
Heavy Weight: Boxes between 22.6 kg and 30 kg must contain a "Team Lift" / "Heavy Package" safety label on the top and all four sides (5 labels total).
Program Limit: Items over 30 kg are only accepted through the specialized FBA Heavy and Bulky program.
Box Dimensions:
Standard: Boxes containing multiple items must not exceed 63.5 cm on any side.
Oversize Units: A box may exceed 63.5 cm only if it contains a single oversized unit, up to a maximum of 73.7 cm.
Pallets:
Dimensions: Standard Australian pallet requirements apply; all pallets must be securely stretch-wrapped.
Labeling: Pallets require four labels, one on the top center of each side.
Dunnage: Use only approved materials like air pillows or bubble wrap. Prohibited materials include packing peanuts, shredded paper, and Styrofoam.
If you also ship into Europe...
Success in the Australian market is often just one part of a broader global strategy. Because FLEX. operates exclusively in Europe, we provide the final compliance filter and logistical infrastructure for sellers navigating the complexities of the EU marketplace. To protect your broader supply chain and ensure your European operations match the precision of your Sydney-bound shipments, consider these checkpoints:
Oceanic Weight Threshold Audit: Australia’s 22.6 kg box limit is strictly enforced. Auditing these weights through our professional warehouse services in Europe ensures your shipment meets localized safety rules before crossing the globe.
Biosecurity & Material Check: Australia has some of the world's strictest biosecurity laws. Ensuring your wooden pallets and dunnage materials are compliant and heat-treated while still in our European hubs minimizes the risk of total shipment quarantine.
Global Labeling Synchronization: Whether your goods are entering BWU2 or an EU hub, scannable labels are mandatory. Verifying that your FBA labels match your physical cargo before dispatch from our European hubs minimizes administrative friction.
Fulfillment Network Intelligence: Scaling across continents requires a coordinated blueprint. By utilizing our forwarding to FBA solutions within Europe, you can ensure that your inventory is always positioned correctly.
You can also consult our Amazon Fulfillment Centers directory to compare the requirements of BWU2 with major European facilities.
How FLEX. can help
FLEX. serves as a professional European checkpoint for brands targeting the Australian market. Utilizing our advanced operational network in Poland, Germany and France, we prepare your inventory to meet BWU2's rigorous requirements before it begins the long transit to the Southern Hemisphere.
It is important to note that FLEX. does not operate within Australia; our support focuses on ensuring full compliance while the goods are still in Europe. If your business model requires a reliable partner for pre Amazon storage or secure staging before exporting to Oceania, our centers are equipped to handle the task. We ensure every pallet and box meets Australian safety and biosecurity standards before leaving European soil, eliminating the risk of costly rejections in Sydney.
Contact our team today to learn how our European hubs can stabilize your export process to Australia and beyond.
